Refund Policy

Last updated: October 15, 2026

We want you to be happy with every clip and video. Here's exactly how refunds work.

Clipping plans: 14-day money-back guarantee

If you're not happy within the first 14 days of your first paid month, email hello@nabvisions.com and we'll refund that month in full. You keep every clip we delivered.

• The guarantee applies to your first paid month only.
• After that, you can cancel anytime before your next billing date and you won't be charged again. Months already started are not refunded.

Product videos

Every product video includes 2 free revision rounds. If we can't deliver a video that matches your brief after those revisions, contact us and we'll refund that video.

Once a video has been delivered and approved, it can't be refunded.

How to request a refund

Email hello@nabvisions.com with your name and order details. We reply within 24 hours, and approved refunds are sent back to your original payment method, usually within 5–10 business days.